A filing is sent back. The clerk tags what was wrong in a few clicks, with no names or case numbers.
Recent entries this desk
Saved entries reach the dashboard right away.
Paste a spreadsheet export of past rejections. Each typed reason is sorted into the same problem list.
Import a rejection export
Columns: date, county, case_type, form, reason. The box holds a made-up example.
Preview
| Date | County | Case type | Clerk's reason (as typed) | Sorted into |
|---|
Rows marked "Needs review" keep that label until a clerk tags them.
Which mistakes are most common, where, on which forms, and whether a change helped.
Filters
Most common problems
What happened to flagged filings
"Fixed at counter" means the clerk helped the filer fix it the same day.
Problems by county flagged filings with each problem
Problems by form
Before and after a change
Filings flagged with this problem, per monthDate of the change
These are counts. A real version would divide by all filings of that form, so busy months do not look worse than they are.